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At Bels Ltd we guarantee the quality of the products we deliver.

If you have any quality concerns, we will refund the amount paid or replace your product.

Please note that we issue refunds only after the product has been returned, so that our quality control department can analyse your comments.

To replace your product or get a refund, please follow this procedure:

· Make sure the product has not deteriorated due to improper storage on your part.

· The product is not past its expiry date;

· Call the Bels Ltd office on +359 897 895 060 or +359 431 63388 to describe the problem you believe the product has, and we will explain how we will proceed in your case.

If on delivery you believe any of the products does not meet quality standards, you can return it immediately without paying for it.