Privacy Policy - Bels Ltd
PRIVACY POLICY
"Bels" Ltd. processes personal data in accordance with this policy, aiming to protect all personal data to which it has access in connection with its activities.
Personal data includes any specific information relating to individuals through which their identity can be established. For example, such data includes: names, address, phone number, national identification number, data from personal ID cards, date and place of birth, email, banking, accounting, tax, and insurance information, passwords for accessing our website, and similar.
This privacy policy aims to present clearly and simply:
– What personal data we collect and process;
– How we use personal data;
– How and for how long we store personal data;
– Who we disclose personal data to;
This Personal Data Protection Policy applies to the personal data of our employees, workers, contractors, partners, suppliers, customers and counterparties, as well as when you visit our website www.bels-bg.com, when you call us or visit our warehouse and production site.
PERSONAL DATA CONTROLLER
The personal data controller is BELS Ltd, UIC 123586121, registered address: 16 Armeyska St., Stara Zagora, Bulgaria, email: office@bels-bg.com, tel.: +359 431 63388. Bels Ltd collects and processes all personal data in accordance with the data protection laws applicable in Bulgaria and the European Union.
WHAT PERSONAL DATA WE COLLECT AND PROCESS AND WHY
Personal data is data by which a natural person can be identified.
Every time you contact us or visit our website, you provide us with personal data. Bels Ltd works conscientiously to minimise the data it processes and to protect it as fully as possible.
We collect and process the following personal data:
– When you visit our website, our web servers temporarily record and store, for security purposes, the connection data of the computer accessing our site, the pages you visit, the date and duration of the visit, the type of browser and operating system used, and the website from which you reached our site.
– When you contact us by phone, calls are recorded and stored temporarily for security purposes and to improve the quality of our service.
– When we receive your enquiry through one of our contact forms or by phone, we will use the contact details provided to get in touch with you and provide the information or assistance you need.
– When you visit our production and warehouse site, we use video surveillance and access control for security, to protect the company's assets and to ensure the safety of the frozen foods we offer.
– Of all our employees, workers, contractors, partners, suppliers, customers and counterparties of Bels Ltd.
We will process personal data only if we have a legal basis for doing so. The legal basis depends on the reasons for which we collected the data and need to use it.
PERSONAL DATA OF THIRD PARTIES
We process and use only data that has been provided to us voluntarily.
Bels Ltd does not share, sell, provide or otherwise disclose personal data to third parties unless required by law.
Bels Ltd engages subcontractors – professionals in the relevant field – who provide additional security for personal data and who may at times have access to Bels Ltd's systems and databases, including for security and infrastructure maintenance.
In other cases, personal data may be provided to trusted suppliers – accountants, auditors, insurers, legal and other advisers – in connection with our accounting, the statutory audit of our financial statements, our legal services and the exercise of our legal rights related to the company's business.
All service providers are carefully selected according to their capacity to protect and process personal data. They process personal data only on the basis of our explicit instructions, with due care and confidentiality, in strict compliance with our personal data protection policy.
DATA RETENTION AND DELETION
We will not keep personal data for longer than necessary to achieve the purposes for which we process it. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the personal data, the purposes of processing and whether we can achieve those purposes by other means.
When determining the retention period, we also take into account the periods for which we may need to keep personal data to meet our legal obligations.
Where personal data is contained in accounting documents on paper or electronic media that may be legally required from Bels Ltd for tax control purposes, the retention period for that data is 10 years.
Personal data provided when you register on the Bels Ltd website is stored and processed for the duration of your registration, until you request deregistration and deletion of your account.
Personal data provided through our contact forms, by phone, during a visit to our production and warehouse site, or during an incomplete registration on the Bels Ltd website is kept for 6 months for security purposes and to facilitate further communication, unless there are grounds for a longer period.
If the grounds on which we store your personal data cease to exist (for example, if we no longer have a legitimate interest in keeping it, if the statutory retention period has expired or if you have withdrawn your consent), we will delete or destroy it securely.
SECURITY MEASURES
Bels Ltd has taken a wide range of technical and organisational measures to protect all personal data against loss or other forms of unlawful processing. Personal data (to the extent necessary) is accessible only to employees or subcontractors (and their employees) of Bels Ltd who need access to it to perform their duties. These persons are trained in handling personal data and have undertaken to do so in strict compliance with the personal data protection policy.